Frequently Asked Questions
Everything you need to know about shopping with Luibelle.
What is the Luibelle shipping policy?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on your location.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please visit our Returns Portal to start your request.
How do I know which size to order?
Each product page features a detailed size guide. Since we curate collections from various designers, we recommend checking the specific measurements provided to ensure the perfect fit.
What payment methods do you accept?
Luibelle accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your products ethically sourced?
Quality and integrity are our priorities. We partner with manufacturers and designers who adhere to strict fair labor practices and utilize high-quality, durable materials.
Can I track my order once it has shipped?
Yes. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.